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If you've got any questions, comments, content problems or suggestions, please contact us and we will read your e-mail within 24 hours (usually much faster!).

Before you write us about password problems, please use the 'Forgot Password' utility on our homepage. Once you have your username and password, make sure to enter it EXACTLY as it is emailed to you. If you still get an error, please clear your cache by deleting your temporary internet files and clearing your cookies, then restart your browser or computer and try again. We promise that your password works.

With millions of members, we are unable to manually look up the password of each member who forgets his or her password every time they forget it. So if you cannot retrieve it, all we can suggest is to sign up again with a different e-mail address.

If your problem is that you are not receiving the confirmation e-mail to join our site, maybe your ISP is blocking us so please try a different e-mail address.

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